Knowledge BaseNamed knowledge bases you attach to any agent

Train AI on Your Agency's Knowledge

Your knowledge.
Its answers.

Upload documents, import websites and write SOPs once. Your AI agents answer from them in your voice, with the source attached, and one client's knowledge never leaks into another's.

Free plan forever. Paid plans include a 14-day trial.

Pricing 2026.pdf indexedAdded to Glow Skincare
Q&A pair addedRefund policy, Glow Skincare
Answer citedSource: Monthly Report SOP

Generic AI guesses. Yours should know: your prices, your process and your brand voice, with the page it came from right under every answer.

01 / From source to answer

Feed it once. Ask it anything.

Scroll and four sources flow into one named base. Attach the base to an agent, ask a question, and the answer arrives with its source. The base next door stays sealed.

Add sources

  • PDFPricing 2026.pdf12 pages
  • Websiteglowskincare.com/servicesRe-crawl scheduled
  • WrittenBrand voice guideWritten in the editor
  • FAQBooking FAQ.mdMarkdown

Glow Skincare0 sources

  • Pricing 2026.pdf
  • glowskincare.com/services
  • Brand voice guide
  • Booking FAQ.md

Attached to Front desk agent

Northside GymIsolated

Its own sources. Never mixed into Glow Skincare's answers.

Front desk agentGlow Skincare

How much is a HydraFacial, and how long does it take?

Source: Pricing 2026.pdf, page 2

02 / Ways in

However your knowledge already lives.

Glow Skincare/Spring launch24 files
Approvedreel_v3.mp40:15
hero.jpg
AaBrand kit
Carousel5
Uploading 2

Upload documents

Drop the files you already have.

PDFs, Excel sheets, CSV and plain text files. The parser handles multi-page PDFs, then indexes the content for retrieval.

  • PDF, Excel, CSV and TXT
  • Multi-page PDFs handled
  • Indexed in the background, with a status on each file
  • Paste text or add question and answer pairs too
Start free
Brief the shootShot list signed offEdit and captionSend for approval

Write it directly

SOPs and notes, in a block editor.

Write brand guides, SOPs and client notes with slash commands for headings and checklists, or paste text and Q&A pairs straight into a base.

  • Brand voice: tone, content pillars and writing rules
  • Version history on every document
See SOPs
Pricing 2026.docx“Whitening is ₹8,500 and takes about an hour.”Source: page 2

Answers you can check

Every answer shows its source.

Responses in chat can show the documents they came from, so you can see exactly which entries informed each answer.

See AI Agents

03 / Where it answers

One base, every channel.

AI Chat

Ask your agency anything.

"What's our monthly reporting process?" The agent searches your base first and answers from your SOP, not from a guess.

See AI Agents
Conversations

Replies in Conversations, from your documents.

AI drafts replies on email, SMS and website chat, grounded in your knowledge base, so prices and policies come out right.

See the Inbox
Voice agents

It checks the base mid-call.

Voice agents search the knowledge base while they talk, then book the meeting and write the summary into the CRM.

See AI calling

04 / By the numbers

Clear sources, clearly scoped.

ways in: upload files, paste text, add Q&A pairs

file types: PDF, Excel, CSV, plain text

base can serve many agents at once

content shared between bases unless you add it

05 / Questions

Questions, answered.

What is a knowledge base in Whizo?

A knowledge base is a named container of sources: documents, website pages, written docs and FAQs. You attach a whole base to an agent, and that agent answers from it. Bases are isolated from each other, so content in one base never shows up in another base's answers.

How does the AI use the knowledge base?

When you ask your AI agent a question, it searches the knowledge base using RAG (Retrieval Augmented Generation) to find relevant documents. It then generates a response based on that context, so answers are grounded in your actual data — not hallucinations.

What file types can I upload?

You can upload PDFs, Excel spreadsheets, CSV files, and plain text files (.txt). The parser handles multi-page PDFs automatically. You can also paste text or add question and answer pairs directly.

Can I import content from my website?

Not automatically yet. You can save a page's URL with a document as a reference, but the page itself isn't fetched. Paste the page content into the base as text, or add the key facts as question and answer pairs.

Is the knowledge base per client or shared across all clients?

Per client, if you want. Knowledge bases are separate, named containers, so you can keep one per client and attach each only to the agents that should use it. Agency-wide material like SOPs and brand guides can live in its own base. Bases never share content, so one client's documents never show up in another client's answers.

How long does it take for new documents to be available to AI?

New documents are indexed in the background, usually within a few minutes, and each one shows its status while it processes.

Can I see what the AI knows?

Yes. Every AI response in chat can show the source documents it referenced. You can see exactly which knowledge base entries informed each answer.

Give your AI
something to know.

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