Terms of Service

Last updated: March 2025

1. Acceptance of Terms

By accessing or using Whizo AI ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all users, including agencies, team members, and clients.

2. Description of Service

Whizo AI is an AI-powered SaaS platform that helps agencies manage clients, social media campaigns, content calendars, tasks, and analytics. Features include AI content generation, WhatsApp integration, social media scheduling, and reporting tools.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at support@whizo.ai if you suspect unauthorized access.

4. Subscription and Billing

Whizo AI offers paid subscription plans. Billing is processed monthly or annually depending on your chosen plan. Subscriptions renew automatically unless cancelled before the renewal date. Refunds are handled on a case-by-case basis — contact billing@whizo.ai for billing inquiries.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Send spam, unsolicited messages, or engage in abusive behavior
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to other accounts or systems
  • Resell or sublicense the Service without written permission

6. Intellectual Property

All content, branding, and technology within Whizo AI is owned by Whizo AI or its licensors. You retain ownership of content you create using the platform. By using the Service, you grant us a limited license to process your content solely to provide the Service.

7. AI-Generated Content

AI-generated content is provided as-is. You are responsible for reviewing, editing, and approving any content before publishing. Whizo AI does not guarantee accuracy, completeness, or suitability of AI-generated output.

8. Limitation of Liability

To the maximum extent permitted by law, Whizo AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid in the 3 months preceding the claim.

9. Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, your access to the Service and its data will cease in accordance with our data retention policy.

10. Changes to Terms

We may update these Terms from time to time. We will notify you via email or in-app notification before changes take effect. Continued use of the Service after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms, contact us at legal@whizo.ai or visit our support page.