Owner and status
Every conversation has an owner.
Give each thread an owner and a status, star it or mark it unread, and filter the inbox to what needs you. Nothing sits unanswered because everyone thought someone else had it.
Try it freeInboxEmail, plus SMS, calls and WhatsApp with the phone systemEvery client conversation.
Every client conversation.
One inbox.
Email, SMS, WhatsApp and voice calls in one Conversations view, with an owner and a status on every thread. Stop switching tabs to find what a client last said.
Try free for 14 days. No card needed.
New WhatsApp messageApex Digital, launch date
Missed call, voicemail savedLogged in the same thread
Assigned to SarahStatus: waiting on client
A client messages on WhatsApp, follows up by email, then calls when nobody answers. Whizo puts every channel in one thread, so nobody hunts across five apps for one message.
01 / One thread
Five ways in, one thread to answer.
However a client reaches out, it lands in one scrollable thread, in order. Star it, mark it unread, and give it an owner.
- WhatsAppOn a Whizo-managed number
- SMSYour agency's own number
- EmailFull threads, synced automatically
- Voice callsMissed calls and voicemail too
- Lead AdsNew leads from Facebook
AApex Digital5 channels, 1 threadStarred2 unread
Search contacts
- Can we move the launch to Monday?
- Re: Spring launch. New product shots attached.
- Missed call, voicemail 0:42
- Tried calling. Ring me back when free?
- New lead from the spring offer form
Sarah's reply, from the same thread
Happy to move the launch to Monday. I'll update the content calendar and send the revised timeline by end of day.
Send by SMSEdit02 / One owner per thread
Your team answers, from one place.
Calls and WhatsApp
Calls and WhatsApp live in the thread too.
With the phone system, calls, missed calls, voicemail and WhatsApp through the official API sit alongside SMS and email, on a Whizo-managed number. Your team places the calls; Whizo never does.
Start freeCall notes
Every call leaves a note.
A call your team takes is logged on the lead with its notes and the next step, so the follow-up never depends on someone's memory.
See the CRM03 / Questions
Questions, answered.
Which channels land in Conversations?
Email for every agency. With the phone system, SMS, calls, voicemail and WhatsApp land in the same Conversations view, on a Whizo-managed number. Leads from Facebook Lead Ads arrive in the CRM and their conversations continue here.
Are voice calls really in the same inbox as messages?
Yes, with the phone system. Every inbound or outbound call, including missed calls and voicemail, shows up in the thread alongside SMS, WhatsApp and email. Calls are made by your team from a lead or contact; Whizo never places calls on its own.
How do I get the phone system?
Whizo switches it on for your agency and sets up your numbers: a default number for the agency, plus an optional number per client. Texting registration is handled by your Whizo relationship manager.
Can I keep track of busy conversations?
Yes. Every conversation has a status and an owner. Threads can be marked read or unread, starred, and filtered, so nothing falls through the cracks across a busy multi-client inbox.
Does this replace our existing phone number?
No migration is needed. Whizo adds new numbers for your agency, so your existing number keeps working while you start using Conversations.
Stop hunting for messages.
Start answering them.
Start free trial
Try free for 14 days. No card needed.